How could people restrain from using voilence/ yelling during a conflict

Using normal words can work, but not everyone is the same. Some people have more of a temper than others so it might be harder for them to restrain and use nice words. Being calm is one part of the conflict, If your one of the people that once they get mad they just keep going off and taking their anger out on others, then this is going to be very hard for you. When you are calm you can think of more ways to think of ways to resolve the suitution, but when you angry and going off on people then your mind just gets rushed by all the emoutions and thoughts that your thinking about and feeling. Having other people help your sutitions can work too, most people dont know how to solve a problem by them self so they ask for help. That is perfectly fine but when it envolves other people & more and more people get into it that can just cause a mess. Helping others can be hard and even helping your self is hard, but all you really have to do is styay calm, think of the sutition, and provide some ideas that you think can help the problem in varies of ways. This may not help you but if you try different ways you can figure out ways to solve problems, all you do is be calm.